Focusing  on uncovering practical strategies, tools, methods & initiatives which organizations can use to develop their people to the best they can be in order to accelerate customer-centric growth & innovation in a rapidly evolving experience economy.
Showcasing both regional and international CX & EX success stories, this key gathering will connect the community with recognized CX & EX practitioners and thought leaders from the region and beyond.
Our aim is to celebrate the top performers, innovative solutions, and leaders in the customer and employee experience field. Judged by a prestigious panel, this recognition ceremony will highlight the best the industry has to offer and serve as a platform to recognize their achievements.
Set to honor the professionals and organization who are transforming businesses for the better, this initiative will encourage & empower the community to adopt and improve their game to suit the needs and aspirations of the rapidly changing workplace.
FIRESTARTER is also a first roadshow Skopje – Belgrade!